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    CONTACT
GENERAL CONTACT INFORMATION
By Mail
200 St. Charles Ave.
New Orleans, LA 70130-2997
By Phone
Debit Card Activation and PIN Selection and Reset: 1-800-567-3451. for Instructions
Customer Service is available Monday - Friday 8:30 am to 5:00 pm. Hours are extended for Online Banking, Debit Cards, and general account inquiries Mon-Fri 5pm-9pm & Sat-Sun 9am-9pm.
504.561.6124 or 1.800.223.2060
Technical Assistance is available Monday - Friday 8:30 am to 5:00 pm
504.565.4640
24 Hour Coastal Connection Voice Response Line: 504.561.6123
Lost or stolen MasterCard Debit Card: 504.565.4640
After hours: 1.800.554.8969
Lost or stolen Credit Card: 1.800.325.3678
Other Departments:
     Tuition Loan Customer Support (8:00 am to 4:30 pm Monday to Friday): 504.544.6370 or
     1.855.335.2068
     Wealth Management (Financial Planning): 504.565.3660
     Mortgage: 504.599.5720 or 1.800.374.9773
     Business Credit: 985.249.7200 or 1.866.577.8867
     Treasury Management: 504-544-6380 or 1-866-755-3887
By E-Mail
If you wish to Contact Us for information on Personal Banking Products, Business Banking Products, Wealth Management Products or to Opt In/Out for our Discretionary Overdraft Services, or just send us a message,
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If you wish to sign up for Secure Email, and enter your request in the Questions or Comments section or contact your Banker.
Agent Connect
When requested by a Gulf Coast Bank Electronic Banking representative, to direct chat with a specific agent. You will be provided with an access token by the agent to initiate a direct chat session.
Customer Service can be reached at
Wealth Management can be reached at
Tuition Lending can be reached at
SBA Lending can be reached at
Treasury Management can be reached at

* For your protection, please do not include any personal or confidential information (such as account numbers or social security numbers) when sending emails.
           
 
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