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GENERAL CONTACT INFORMATION
By Mail
200 St. Charles Ave.
New Orleans, LA 70130-2997
By Phone
Customer Service is available Monday - Friday 8:30 am to 5:00 pm
504.561.6124
1.800.223.2060
Technical Assistance is available Monday - Friday 8:30 am to 5:00 pm
504.565.4640
24 Hour Coastal Connection Voice Response Line: 504.561.6123
Lost or stolen MasterCard Check Card: 504.565.4640
After hours: 1.800.554.8969
Lost or stolen Credit Card: 1.800.325.3678
Other Departments:
Tuition Loan Customer Support (8:00 am to 4:30 pm Monday to Friday): 504.544.6370 or
1.855.335.2068
Wealth Management (Financial Planning): 504.565.3660
Mortgage: 504.599.5720 or 1.800.374.9773
Business Credit: 985.249.7200 or 1.866.577.8867
By E-Mail
If you wish to Contact Us for information on Personal Banking Products, Business Banking Products, Wealth Management Products or to Opt In/Out for our Discretionary Overdraft Services, or just send us a message, Click HereSecure Email
Log In to Secure Email, Click Here
If you wish to sign up for Secure Email, Click Here and enter your request in the Questions or Comments section or contact your Banker. Agent Connect
When requested by a Gulf Coast Bank Electronic Banking representative, Click Here to direct chat with a specific agent. You will be provided with an access token by the agent to initiate a direct chat session. Customer Service can be reached at callcenter@gulfbank.comWealth Management can be reached at wealthmanagement@gulfbank.comMortgage can be reached at mortgage@gulfbank.comTuition Lending can be reached at tuition@gulfbank.com
* For your protection, please do not include any personal or confidential information (such as account numbers or social security numbers) when sending emails.
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