MSY Guest Pass Program

Submitted by Sarah Barnett on January 15, 2020

The Louis Armstrong New Orleans International Airport (MSY) announced starting December 4, 2019, that MSY Guest Pass, a program that allows non-ticketed visitors to enjoy the more than 40 concessions post-security, will be available to the public. MSY Guest Pass is a free program available seven days a week from 11:00 a.m. until 8:00 p.m. Those interested in taking advantage of this program are encouraged to visit the airport's website at to register.

Participants must sign up at least 24 hours in advance and as part of necessary security protocols, they provide their full name as it appears on their government-issued photo ID, their date of birth and contact information. The program is limited to 50 visitors on weekdays and 100 visitors on Saturdays and Sundays. Visitors under 18 must be accompanied by an adult and all participants will be limited to one visit per month.

On the day of their visit, MSY Guest Pass users will report to the Airport Customer Service Desk located on the first floor of the main terminal between doors 2 and 3. MSY Customer Service Staff will inspect their ID, validate that they have pre-registered and then issue the MSY Guest Pass. Walk-ins will not be accepted and participants are reminded that parking is available at their own expense.

All participants must go through the general boarding lanes at the security checkpoint to be screened by TSA. MSY Guest Pass users are subject to the same security procedures as ticketed passengers. Identification requirements, prohibited items and information about liquids are listed on

Louis Armstrong New Orleans International Airport is only the fifth airport to offer guest passes along with Detroit, Pittsburgh and Tampa.

“MSY is excited to be one of four airports in the country to offer this new program called MSY Guest Pass allowing customers who are not flying and don’t have a boarding pass the opportunity to visit the restaurants and shops located post security,” said Louis Armstrong New Orleans International Airport Director of Aviation Kevin Dolliole. “Our new, $1 billion terminal project was one of the largest infrastructure projects to impact the New Orleans region since the Superdome, and are giving our local community a chance to come out to experience everything this new terminal has to offer and see all the hard work that went into it.”

The new terminal features a wide variety of shops and restaurants, more than 40 concessions, ranging from local favorites to national brands all in one place. Shops like Dirty Coast and Fleurty Girl bring local flair, while familiar national brands like Brighton offer even more options. The new terminal also features a dining selection from award-winning chefs like Emeril Lagasse, John Folse, Michael Gullotta and Susan Spicer serving up New Orleans delicacies.

A full list of concessions is available at and a map of the terminal is available at

*This story originally appeared in the January issue of the Kenner Star.