Contact Us

General Inquiries

As a reminder, Gulf Coast Bank employees will NEVER call and ask for personal information such as your Social Security number, account numbers, Debit or Credit Card information, or Digital Banking Login ID and Password. If you receive a call even if it appears to be from us and you are unsure, please hang up and call your local banking office. 

Gulf Coast Bank offers a variety of ways for you to contact us, please see below. To stay updated with Gulf Coast Bank's services, products, community involvement, and promotions, please subscribe to our marketing e-mail list today.  

Our Customer Service Department: Monday-Friday 8:30am-5pm at 1-800-223-2060 or 504-561-6124, or fill out our online contact form.

  • If you wish to set up an appointment with a banker, fill out our banker's appointment request.
  • If you wish to contact Gulf Coast Bank by mail please use the following address: 200 St. Charles Avenue, New Orleans, LA 70130.
  • For branch locations, please visit our locations page. 

Traveling outside the United States  

Please notify your local branch or our Customer Service Department at 1-800-223-2060 today so that you can conveniently & securely use your Debit Card. You can also email us at callcenter@gulfbank.com

Bank Holidays 

Gulf Coast Bank will be closed on the following upcoming holidays: November 26-28 branches will be closed in observance of Thanksgiving. 

For a complete list of Gulf Coast Bank's bank holidays, visit 2020 Gulf Coast Bank holiday calendar or download the PDF version.  


 

Customer Service

Customer Service Available 
Monday-Friday 8:30am-5pm 
1-800-223-2060  
504-561-6124

Digital Banking Assistance 
Monday-Friday 8:30 am-5 pm 
504-544-5574

Extended Hours: Digital Banking, Debit Cards,
and General Inquiries  
Monday-Friday 5pm-9pm
Saturday-Sunday 9am-9pm 

1-800-223-2060 
24 Hour Response Line 
504-561-6123 

Card Services

Debit Card Activation, PIN Selection 
and Reset 

1-800-992-3808  
Activation Instructions

Debit, Credit Card Services 
504-565-4640  
Lost and Stolen Cards After Hours 
1-800-554-8969  
Card Lost Internationally 
614-564-5101  (International rates apply) 

Lost or Stolen MasterCard Credit Card 
1-855-205-0965  
Card Lost Internationally 
301-287-9918 (International rates apply) 

By Department

Tuition Loan Customer Support 
M-F 8am-4:30pm 
504-544-6370  
1-855-335-2068

Gulf Coast Wealth Management 
504-565-3660  

Trust Services 
504-841-2850  

Mortgage 
504-599-5720 
1-800-374-9773  

Business Solutions 
504-544-6380  
1-866-755-3887  

Business Credit 
985-249-7200  
1-866-577-8867