Contact us

Whether you have a question, need support, or want to connect with a banker, we're here to help.

Call us

Questions about accounts, products, or services? Our team is here to point you in the right direction.

Customer support

Live customer support chat

  • 7 days a week, 9am - 9pm
  • Click the “Let’s Talk!” chat bubble in the bottom-right corner of the screen to start a conversation with a real person. 

Security & fraud

Think you've experienced fraud or noticed suspicious activity? Contact us right away so we can help protect your accounts.

Locations

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Support

Digital Banking Support

Monday-Friday 8:30 am-5pm
504-544-5574
1-800-223-2060

24 Hour Telebanking Service Line
504-561-6123

Digital Banking unavailable?

Click here for additional information

Card Services

Debit Card Activation, PIN Selection and Reset
1-800-992-3808

Activation Instructions
Debit, Credit Card Services
504-565-4640

Lost Cards

Lost and Stolen Cards After Hours
1-800-554-8969

Card Lost Internationally

614-564-5101  (International rates apply)

Lost or Stolen MasterCard Credit Card

1-855-205-0965

Card Lost Internationally

301-287-9918 (International rates apply)

Telebanking Assistance

Access your accounts via phone at any time
1-504-561-6123
1-866-922-6123

Travel Information

Please notify Customer Service Department at 1-800-223-2060 so that you can conveniently & securely use your Debit Card. You can also email us at callcenter@gulfbank.com

Tuition Loan Customer Support

Support Numbers
Monday-Friday 8am-4:30pm
504-544-6370
1-855-335-2068

Gulf Coast Wealth Management

Support Number
504-565-3660

Trust Services

Support Number
504-841-2850

Mortgage Services

Support Number
833-578-4663

Business Solutions

Business Credit