Hardware and Software Requirements

To access and retain the information subject to this consent, you must have or have access to equipment that meets the hardware and software requirements:

  • Microsoft Windows 10 or later or Mac OS X 10.10 or later
  • Available browser updates applied for improved security that provide anti-virus and spyware protection.
  • An internet connection with a minimum of 1 Mbps download speed

NOTE: Satellite connections often have difficulty supporting Hypertext Transfer Protocol Secure (HTTPS) applications. Since GCB Digital Banking is HTTPS-encrypted for the safety of your financial information, some satellite cable connections may exhibit slow responses.

BROWSER REQUIREMENTS:

Browser

Windows

macOS

Google Chrome (Current and previous two major versions)

Recommended

Recommended

Mozilla Firefox (Current and previous two major versions)

Supported

Supported

Microsoft Edge (Current and previous two major versions)

Supported

Unsupported

Apple Safari (Current and previous two major versions)

Unsupported

Supported

Certain older web browsers may not be supported by Gulf Coast Bank and Trust Company. If you are using an outdated version, you may need to update it in order to access your account(s) online. End users that try to login without a compatible browser will be redirected to a website to download a new version of the browser.

Statements and certain Other Communications are available in PDF format only. You will need a program that accurately reads and displays PDF files (such as Adobe Reader). If you choose to use a third-party PDF vendor, Gulf Coast Bank and Trust cannot guarantee documents will appear as intended.

BIOMETRICS REQUIREMENTS

Fingerprint Login: To use this feature you must meet the following operating system, hardware, and release requirements

  • Samsung Galaxy S7 or later
  • Google Nexus 7 or later
  • Google Pixel first generation or later
  • End user registration with Fingerprint Login at the device level

Touch ID and Face ID are available for login authentication on supported Apple iOS devices and require end user registration of the feature at the device level.

MOBILE APP REQUIREMENTS

  • Valid email address and telephone number are required
  • GPS or native mapping app (Location Services) enabled is recommended

MOBILE CONNECTIVITY

  • 3 G
  • 4 G LTE
  • Wi-Fi

OPERATING SYSTEM

Version

Android 8.x and later

Supported

Android 7.x

Limited support until June, 2022
iOS 13.x and later Supported
iOS 12.x and later Limited Support

The following mobile operating systems are not compatible:

 

  • Windows
  • Blackberry
  • Kindle Fire

    Revised 7/2022